When we share information

We may share relevant information with service providers that support hosting, security, communications, analytics, or site operations. They may use data only under our instructions or applicable law. We may also disclose information where required by law or needed to protect rights and safety.

Your privacy rights

Depending on your location and circumstances, you may have rights to access, correct, delete, restrict, or move personal data. You may also object to certain processing or withdraw consent. These rights have legal limits. Contact us to make a request, and you may complain to the relevant data protection authority.

• • You may request access to personal data we hold about you.
• • You may ask us to correct personal data that is inaccurate or incomplete.
• • You may request deletion of personal data, subject to legal exceptions.
• • You may request a usable copy of certain personal data you provided to us.
• • You may object to processing based on legitimate interests in suitable circumstances.
• • You may ask us to limit certain processing while a request or dispute is reviewed.

How we protect data

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure. Measures may include access controls, secure configuration, provider checks, staff procedures, and incident handling. No online service can remove every security concern.

How long we keep data

We keep personal data only for as long as needed for the purpose collected, legal duties, dispute handling, security, or record keeping. Retention periods depend on the data type and context. When information is no longer needed, we delete it or remove identifying details.

• • We may collect name, email address, phone number, and account details.
• • Topics viewed, saved preferences, and responses to site content.
• • Messages, requests, and correspondence you send to our team.
• • Financial details included in a message or request, if you choose to provide them.
• • Your communication preferences and consent choices for site updates.

You may ask about retention in a specific case, subject to legal duties and legitimate record needs.

International data transfers

Some service providers may process information outside Ireland or the European Economic Area. Where this happens, Duvarentos uses a lawful transfer basis and suitable safeguards required by applicable privacy law. You may contact us for more information about relevant safeguards.

• • Transfers use a recognised lawful mechanism where required.
• • Providers must apply suitable contractual protections.
• • Access is limited to the stated service purpose.
• • You may ask for information about relevant safeguards.

Cookies and similar tools

Cookies are small files stored on your device. We use essential cookies for site operation and optional cookies for preferences, performance, or relevant content where permitted. You can manage optional cookies through the consent tool or browser settings.

Blocking essential cookies may affect navigation, while optional cookie choices can be changed at any time.

Changes to this policy

We may update this policy when our site, services, technology, or legal duties change. The latest version will appear on this page with a revised update date. Please review it from time to time, especially before submitting new information. Where law requires notice or consent, we will provide it through suitable means.

• • We may notify you about important service or policy changes.
• • Optional messages are sent only where permitted and appropriate.
• • You can stop non-essential messages by following provided instructions.
• • Service notices may continue when needed for site operation.

Material changes may affect how information is used, so please check this page periodically.